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BUSTYA for Business Help
Frequently asked questions
Quick answers about BUSTYA for Business, single and multi-site accounts, pricing, bill organisation and subscriptions.
Is BUSTYA for Business suitable for a single business site?
Yes. BUSTYA for Business works for a single business site as well as multi-site businesses. One site is included, so you can use the Business dashboard, private bill-forwarding address, bill history, analysis, comparisons, payment reminders and paid status without adding any extra sites.
Can I add more business sites later?
Yes. Start with the included site and add more as your business grows, up to 10 sites in total. Each site can have its own name and separate bill history so bills from different locations are not mixed together.
How much does BUSTYA for Business cost?
BUSTYA for Business is A$29.95 per month including GST or A$295 per year including GST. One site is included. Additional sites are A$9.95 per month each on a monthly plan, or A$6.95 per month each with an annual plan, up to 10 sites in total.
Is my first Business bill free?
Yes. You can create a secure Business account and analyse your first supported bill free before deciding whether to subscribe.
Do I need a password?
No. BUSTYA uses secure email sign-in, so you do not need to create or remember a password.
How are bills kept separate for different sites?
Each Business site has its own bill history. When you upload a bill, you select the site it belongs to. BUSTYA keeps the bill and its analysis attached to that site so comparisons use the correct history.
Can I forward Business bills to BUSTYA by email?
Yes. Active Business subscriptions can use a private bill-forwarding address. Forwarded supported bills are routed into the Business bill workflow. Keep your private forwarding address confidential.
Can BUSTYA remind me when a Business bill needs to be paid?
Yes. BUSTYA for Business includes bill payment reminders, and you can mark bills as paid to help keep your bill administration organised.
What types of Business bills can BUSTYA analyse?
BUSTYA for Business uses BUSTYA's supported bill-analysis services for eligible business bills. The information available depends on the bill type and the document supplied, and automated analysis should always be checked against the original bill or provider.
Can I have both Household and Business accounts?
Yes. Household and Business accounts remain separate, with separate bill histories and subscriptions, while using the same secure login. Eligible users can move between their Household and Business views without maintaining two logins.
Can a Business-only customer create a BUSTYA account for personal bills later?
Yes. A Business customer can create a separate BUSTYA account for personal bills and use the same secure login. Household bills and Business bills remain separate.
Will I receive a tax invoice?
BUSTYA for Business pricing includes GST. Business billing records are configured to provide Australian tax invoice information for BUSTYA for Business payments.
Can I cancel my Business subscription?
Yes. Subscription, cancellation and refund information is set out in BUSTYA's Subscription & Refunds policy.
How does BUSTYA protect Business bill information?
BUSTYA uses secure account and storage systems while processing supported bills and minimises retained information. Business bills can contain sensitive information, so private forwarding addresses and account access should be kept secure. See the Privacy Policy for more information.
How do I contact BUSTYA?
You can contact BUSTYA at support@bustya.com.au. Email BUSTYA.